Seller Registration Policy for HYPERDIGITALX PRIVATE LIMITED (Marketplace)

Effective Date: 01 Jan 2025

At HYPERDIGITALX PRIVATE LIMITED (“we,” “us,” “our”), we strive to build a reliable, transparent, and efficient marketplace where trusted sellers can offer their products to a wide customer base. To ensure a safe and seamless experience for both sellers and buyers, we have established the following Seller Registration Policy.

By registering as a seller on HyperDigi, you agree to adhere to the terms and conditions outlined in this policy.

1. Eligibility Criteria for Sellers

To become a seller on the HyperDigi Marketplace, you must meet the following eligibility criteria:

  • Legal Entity: You must be a legally registered entity in India. This can include individuals, sole proprietors, partnerships, private limited companies, or limited liability partnerships (LLPs).
  • Valid GST Registration: You must have a valid GST (Goods and Services Tax) registration for your business. If applicable, you must be compliant with GST rules and regulations.
  • Bank Account: You must have a valid Indian bank account registered under the business name that can receive payments for the sales made on the marketplace.
  • Product Listings: You must ensure that your products comply with Indian laws and regulations. Products should not fall under any restricted categories as per Indian law and HYPERDIGITALX PRIVATE LIMITED guidelines.

2. Seller Registration Process

Step 1: Account Creation

  • Create an account on HyperDigi by providing your name, business name, email address, and phone number.
  • A verification email or SMS will be sent to confirm your contact details.

Step 2: Business Information Submission

  • Provide detailed information about your business, including:
    • Business Name: The official name of your business.
    • GST Registration Number: Your GSTIN to comply with tax regulations.
    • PAN Card Details: Personal or business PAN card for tax purposes.
    • Business Type: Specify whether you are a sole proprietor, partnership, or company (Private Limited, LLP, etc.).
    • Bank Details: Provide your bank account information, including the account number, branch, and IFSC code for payment processing.

Step 3: Document Submission

Upload the following documents for verification:

  • Identity Proof: A government-issued photo ID (Aadhaar, Voter ID, Passport, or Driver’s License).
  • Address Proof: Recent utility bills or any official document that shows your business address (e.g., Rent Agreement, Electricity Bill).
  • GST Registration Certificate: A copy of your GST registration certificate.
  • Bank Account Proof: A cancelled cheque or a bank statement with your business account details.
  • PAN Card: A copy of the PAN card of the business owner (or company/LLP if applicable).

Step 4: Review and Approval

  • Our team will review the provided details and documents.
  • Upon approval, you will receive a notification confirming your registration as a seller on HyperDigi.
  • In case of any issues, we will notify you to provide additional information or corrections.

3. Seller Responsibilities

3.1 Product Listings

  • Compliance: Ensure that all listed products comply with applicable Indian laws, including the Consumer Protection Act, Trade Marks Act, and others. Do not list prohibited items.
  • Accurate Information: Provide detailed, up-to-date descriptions of products, including images, specifications, pricing, and availability.

3.2 Pricing

  • GST Compliance: Include applicable GST in product prices and follow tax guidelines.
  • No Price Manipulation: Avoid deceptive pricing practices.

3.3 Inventory Management

  • Ensure listed products are available and orders are fulfilled promptly.

3.4 Customer Service

  • Respond promptly to customer inquiries and complaints. Follow the Returns and Refunds Policy.

3.5 Packaging and Shipping

  • Properly package products and ship within the specified timelines.

4. Seller Fees and Payments

4.1 Commission and Fees

  • Marketplace Commission: Commission fees will vary by category and be outlined in the seller agreement.
  • Payment Processing Fees: These fees will be deducted from your earnings.

4.2 Payment Transfer

  • Payments will be settled within the agreed period after order fulfillment.

5. Seller Code of Conduct

  • No Misleading Practices: Avoid deceptive listings and ensure product authenticity.
  • Respect Intellectual Property: Do not sell counterfeit or infringing products.
  • Ethical Business Practices: Maintain professionalism in operations.

6. Suspension and Termination

We reserve the right to suspend or terminate your seller account for:

  • Violations of guidelines
  • Failure to fulfill orders consistently
  • Fraudulent activities

7. Amendments to the Seller Registration Policy

HYPERDIGITALX PRIVATE LIMITED reserves the right to amend this policy. Updates will be communicated to registered sellers.

8. Contact Us

For assistance, reach us via:

By completing the seller registration process, you confirm that you have read, understood, and agree to comply with the terms and conditions outlined in this Seller Registration Policy.